LT Services (Lietuviškos Paslaugos) – Privacy Policy

Last Updated: 2025

This Privacy Policy explains how LT Services (Lietuviškos Paslaugos) ("we", "us", "our") collects, uses, stores, and protects your personal information when you use our hosting, VPS, dedicated server, CDN, VPN, and related digital services ("Services"). By using our Services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

• Account details (name, email, phone number)

• Billing information

• Company details (if applicable)

• Support requests and communication logs

1.2 Automatically Collected Information

• IP address and device information

• Browser type and operating system

• Login timestamps

• Usage logs (required for security and service operation)

1.3 Service-Generated Data

Depending on which Services you use:

• Server logs

• CDN traffic metadata

• VPN connection timestamps (we do not store activity logs)

• Resource usage metrics

We do not monitor or inspect customer data stored on hosting, VPS, or servers unless required to comply with law or resolve a technical/security incident.

2. How We Use Your Information

We use your information to:

• Provide and maintain our Services

• Process payments and invoices

• Improve security and prevent abuse

• Deliver technical support

• Communicate service updates

• Ensure compliance with legal obligations

We do not sell, rent, or trade your information.

3. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, we process your data based on:

• Contractual necessity – to deliver services you purchase

• Legitimate interests – security, fraud prevention, service improvement

• Legal obligation – accounting, compliance, regulatory requirements

• Consent – for optional features or marketing (only when requested)

4. Data Retention

We retain personal data only for as long as necessary to:

• Provide our Services

• Comply with laws (e.g., tax regulations)

• Resolve disputes

• Maintain security logs

VPN activity content logs are never stored.
Connection metadata (e.g., connection duration, bandwidth) may be retained only for operational or security purposes.

5. Sharing Your Information

We may share limited personal information with:

5.1 Service Providers

Trusted third-party partners such as:

• Payment processors

• Data centers and hosting facilities

• Email and communication tools

These partners are bound by confidentiality and data protection obligations.

5.2 Legal and Regulatory Authorities

We may disclose information only if required by:

• Court order

• Applicable laws

• Fraud or abuse investigations

• Law enforcement requests that meet legal standards

We do not provide voluntary access to user data.

6. Cookies and Tracking

We use essential cookies for:

• Authentication

• Session management

• Security

Optional analytics cookies may be used with your consent.
You may disable non-essential cookies in your browser.

7. Data Security

We implement industry-standard measures to protect your data:

• Encryption in transit and at rest

• Access controls and authentication layers

• Firewall and DDoS protection

• Regular security audits

No system is 100% secure, but we continuously work to minimize risks.

8. International Data Transfers

Your data may be processed in data centers located inside or outside the EU. All transfers follow:

• GDPR requirements

• Standard Contractual Clauses (SCC)

• Appropriate contractual and technical safeguards

9. Your Rights (GDPR / EEA Users)

You may request:

• Access to your personal data

• Correction of inaccurate data

• Deletion ("right to be forgotten")

• Restriction of processing

• Data portability

• Withdrawal of consent (where applicable)

Requests can be made via email listed below.

10. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect upon publication. Continued use of our Services constitutes acceptance.

12. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, contact us:

Email: [email protected]

By using LT Services, you acknowledge that you have read and understood this Privacy Policy.